Position Available
Service & Sales Technician
Job Type
Full-time
Program Area
Adult & Continuing Education
Motor Vehicle
Description
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.
- Customer service, sales, customer issue resolution- 75%.
- Basic vehicle service tasks, oil, tires, fluids- 25%.
- Store operations, opening/closing, inventory, displays- as needed basis.
Company Name
Firestone
Phone/Email
(717) 586-0084
Contact Person
Ashley Rauhauser
